Research work is being conducted in ways to allow clients in different locations to download and install software from remote sources. This system will also provide for automatic monitoring of client/server inventories.
A large number of research projects that are being run in parallel with one another are looking into ways to make use of appropriate alternative communication technologies in different aspects of banking.
A variety of web and mobile technologies are being explored for possible use in order to make some of the processes that customers initiate more accessible and efficient.
Under the heading of operational process optimization and centralization, research and development work is currently being carried out in the areas of document management systems and document processing hardware.
Research work is being conducted into ways in which voice recognition technology may be used to improve security in call center and online branch applications.
Bank Asya-designed transportation fare solutions are now being used on buses in four cities, at highway toll collection booths, on Turyol passenger ferries, and in some taxis. New and innovative features are constantly being introduced in this business line. R&D work is currently looking into single-use cards, anonymous cards, unattended POS, parking facility, and a variety of university campus solutions.
R&D work has begun on the creation of a “service oriented architecture” that will be providing the infrastructure for projects that are being planned in the years ahead.
R&D work has begun on the creation of a new roof that will support a project whose aim is to simplify the structure of the bank’s call center.
