Telephone Banking

Bank Asya has blazed a trail in Europe!

Bank Asya has proved its quality receiving Customer Satisfaction Management (ISO 10002) and Call Center Certificate (EN 15838) at the same time.

Bank Asya has received Customer Satisfaction Management Certificate (ISO 10002) from a world famous quality institution, Bureau Veritas, and Call Center Certificate (EN 15838) from a member of European Confederation of Contact Centre Organizations (ECCCO), Call Center Association.

The Nearest Bank Asya Branch

You can perform your all banking transactions fast, easily and securely calling Alo Asya at 444 4 888 whenever you need, and get detailed information about our products and services.

You can perform your transactions connecting to a Customer Representative or using Interactive Voice Response (IVR) system.

You are required to register Alo Asya, and get a PIN and a password to perform your banking transactions calling Alo Asya.

Advantages;

• Alo Asya renders non-stop service; you can call Alo Asya 24 hours a day, 365 days a year.
• Both retail and corporate customers can use Alo Asya Telephone Banking.
• You can receive receipt of the transactions that you perform via Telephone Banking.
• All phone calls to 444 4 888 Alo Asya within Turkey are charged according to local tariff.
• All phone calls are recorded.